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Top Ten Businesses We Swear at Over the Phone

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Calling a customer service line can be stress in itself; from the automated system not recognizing what you are saying to sitting on hold listening to that god awful music. Then by the time you get someone on the phone you are so frustrated that you might get in to a verbal war with the person on the other end.

Marchex conducted a survey to find out what are the Top 10 Businesses We Swear At Over The Phone. What they found shouldn’t be much of a surprise considering the aggravation you mostly likely experience when dealing with these customer service hotlines.

  1. Satellite TV providers
  2. Housing contractors
  3. Cable providers
  4. Auto Repair
  5. Tow Truck
  6. Locksmith
  7. Storage
  8. Pest Control
  9. Heating & Cooling
  10. House Cleaning

Satellite TV Providers averaged one swear word per 82 calls. To be honest only 1 swear word in 82 calls seems kind of low but factor in how many calls come in daily and it could be on par.

 

 

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