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	<title>Q 103 - Albany&#039;s #1 Rock Station &#187; customer service</title>
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		<title>This Video Pretty Much Sums Up Every Customer Service Experience Ever</title>
		<link>http://q103albany.com/customer-service-funny-video/</link>
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		<pubDate>Sat, 23 Mar 2013 14:00:43 +0000</pubDate>
		<dc:creator>Chris Illuminati</dc:creator>
				<category><![CDATA[Videos]]></category>
		<category><![CDATA[customer service]]></category>

		<guid isPermaLink="false">http://guyspeed.com/?p=123367</guid>
		<description><![CDATA[I don&#8217;t even bother calling customer service anymore. If I&#8217;ve got an issue with something, I just rub on some magic voodoo dolls I bought at a Walgreens and hope the issue resolves itself as quickly as possible. This gentleman in the video still believes customer service can be of some help. Wrong. He learns [...]]]></description>
			<content:encoded><![CDATA[<p>I don't even bother calling customer service anymore. If I've got an issue with something, I just rub on some magic voodoo dolls I bought at a Walgreens and hope the issue resolves itself as quickly as possible</p>
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		<title>AT&amp;T Says &quot;Want to use Facetime on 3G/4G? Have to Switch to a new Plan&quot; &#8211; Tech Thursday</title>
		<link>http://q103albany.com/att-says-want-to-use-facetime-on-3g4g-have-to-switch-to-a-new-plan-tech-thursday/</link>
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		<pubDate>Thu, 23 Aug 2012 14:30:18 +0000</pubDate>
		<dc:creator>Big Rich</dc:creator>
				<category><![CDATA[Technology]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[Net Neutrality]]></category>
		<category><![CDATA[Shared data plans]]></category>

		<guid isPermaLink="false">http://q103albany.com/?p=121464</guid>
		<description><![CDATA[AT&#38;T announced the other day that anyone who wants to use Apple&#8217;s Facetime video chat app over 3G or 4G had to be on their new shared data plans. Customers started saying that violated the FCC&#8217;s Net Neutrality rules. AT&#38;T&#8217;s Public Policy Blog then posted a response saying they weren&#8217;t. After 194 comments on that [...]]]></description>
			<content:encoded><![CDATA[<p>AT&amp;T <a href="http://blogs.computerworld.com/gov039t-legislationregulation/20883/att-blocking-facetime-follow-money-itbwcw" target="_blank">announced the other day</a> that anyone who wants to use Apple's Facetime video chat app over 3G or 4G had to be on their new shared data plans. Customers started saying that violated the FCC's Net Neutrality rules. AT&amp;T's Public Policy Blog then posted a response saying they weren't. After 194 comments on that blog, not one was positive.</p>
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