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This Video Pretty Much Sums Up Every Customer Service Experience Ever

I don't even bother calling customer service anymore. If I've got an issue with something, I just rub on some magic voodoo dolls I bought at a Walgreens and hope the issue resolves itself as quickly as possible

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Photo by Toby Jorrin/Getty Images
Photo by Toby Jorrin/Getty Images
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AT&T Says “Want to use Facetime on 3G/4G? Have to Switch to a new Plan” – Tech Thursday

AT&T announced the other day that anyone who wants to use Apple's Facetime video chat app over 3G or 4G had to be on their new shared data plans. Customers started saying that violated the FCC's Net Neutrality rules. AT&T's Public Policy Blog then posted a response saying they weren't. After 194 comments on that blog, not one was positive.

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